POLY I GROUP COMPANY (“we”, “us”) respects your privacy. This policy explains how we process personal data when you use our website, applications or services. By using our services you acknowledge this policy.
1. Scope
This policy applies to personal data processed through our official website, customer support, marketing activities and financial or payment services under contract with you. Where a specific product has separate terms, this policy applies to the extent those terms do not exclude it.
2. Categories of data
Depending on how you use our services, we may process:
- Identity & contact data: name, company, title, phone, email, address
- Account & transaction data: identifiers, transaction records, payment instructions (as required by law and contract)
- Technical & usage data: IP address, device type, browser, cookie IDs, pages and timestamps (see our Cookie Policy)
- Compliance & security data: data needed for KYC/AML, fraud prevention or regulatory checks
3. Sources
Data may come from you directly, be generated when you use our services, or—where permitted by law—from partners, public sources and identity or credit-reference providers.
4. Purposes & legal bases
We process personal data to provide and improve services, perform contracts, comply with law, maintain security, and—where consent or law allows—for analytics and marketing, including onboarding, account management, transactions, support, risk control, regulatory reporting and operations.
5. Sharing
We may share limited data with competent authorities, banks and partners needed for payments or settlement, cloud and IT vendors, professional advisers and others with your consent. We require processors to protect data contractually and legally.
6. International transfers
If data is transferred outside your jurisdiction, we use appropriate safeguards (e.g. standard contractual clauses) where required and inform you where feasible.
7. Retention
We keep data as long as needed for the purposes above and as required by law or dispute resolution; then we delete, anonymise or restrict processing.
8. Security
We apply reasonable technical and organisational measures; however no internet transmission is completely secure—please protect your credentials.
9. Your rights
Under applicable law you may request access, rectification, erasure, restriction, portability or object to processing. Contact us via Contact; we may verify your identity first.
10. Minors
Our services primarily target businesses and adults. If you are a minor, use our services only with guardian consent.
11. Changes
We may update this policy and publish the new version with an effective date. Material changes may be notified as required by law or contract.
12. Contact
For privacy requests, please reach us through the Contact page on this site.