Accounts & onboarding
How long does onboarding take?
For most businesses the process is fully online. After you submit complete information, review typically takes 1–3 business days before your account is activated.
We notify you about progress and any follow-ups through secure channels and your application link. A manager may reach out if needed.
We notify you about progress and any follow-ups through secure channels and your application link. A manager may reach out if needed.
What documents do I need?
Typically:
1. Certificate of incorporation and business registration
2. Articles of association and shareholder register
3. Identity documents for directors and shareholders
4. Proof of address (e.g. lease or utility bill)
5. Bank statements (last 3 months)
6. Business description and expected volumes
Requirements vary by region and activity—our onboarding team will send a tailored checklist.
1. Certificate of incorporation and business registration
2. Articles of association and shareholder register
3. Identity documents for directors and shareholders
4. Proof of address (e.g. lease or utility bill)
5. Bank statements (last 3 months)
6. Business description and expected volumes
Requirements vary by region and activity—our onboarding team will send a tailored checklist.
Which markets support local accounts?
We support local collection accounts in many markets—including the United States (USD), United Kingdom (GBP), European Union (EUR), Singapore (SGD), Hong Kong (HKD), Australia (AUD), Canada (CAD), Japan (JPY), Switzerland (CHF), New Zealand (NZD), United Arab Emirates (AED), and more. Each account receives local bank details (e.g. US routing, European IBAN) so your customers can pay you like a domestic business.
Is there a minimum balance?
Most accounts have no minimum balance. Certain premium tiers may require a minimum—we disclose this during onboarding. We offer flexible options so you can choose what fits your usage.